Accountants for UK E-commerce and Retail Businesses
NDCA helps online sellers, multi-channel businesses and retailers keep bookkeeping, VAT, stock and financial reporting under control, with one fixed monthly fee and a named accountant who understands how e-commerce actually works.
Accounting that understands how e-commerce works
E-commerce tax is the most fragmented part of UK small business compliance. The same product, sold to the same customer, can have completely different VAT treatment depending on whether it went through Shopify, Amazon, Etsy or eBay, and where the stock was held when the order was placed. The issues we see most often:
E-commerce sales come through multiple platforms and payment providers, and what lands in your bank rarely matches the headline sales figure. Here is where that usually causes problems.
Multi-channel sales
Shopify, Amazon, Etsy, eBay and other channels each have their own settlement, fee and reporting structure.
Marketplace reconciliations
Sales, refunds, fees, reserves, chargebacks and payouts all need to be reconciled properly, not assumed to match the sales report.
VAT
Treatment can depend on where goods are sold, where stock is held, who the customer is and which sales channel is used.
Stock and margins
Accurate stock and cost-of-sales information is essential for understanding gross margin and product profitability.
Growing businesses
As sales increase, bookkeeping becomes harder to manage manually. NDCA provides ongoing support so you have reliable numbers throughout the year.
Accounting for the platform you sell through
NDCA e-commerce and retail clients fall into a few groups:
Different platforms create different accounting challenges. From marketplace fees and FBA settlements to Shopify payments and Etsy sales, NDCA keeps your bookkeeping, VAT and reporting accurate as your business grows.
Amazon FBA Accountant
Accounting support for UK Amazon FBA sellers, including marketplace settlements, fees, stock and VAT.
Shopify Accountant
Accounting for Shopify stores, including payment processing, sales reconciliation, VAT and financial reporting.
Etsy Accountant
Accounting support for Etsy sellers, including marketplace payments, fees, VAT and year-end accounts.
eBay Accountant
Accounting support for eBay sellers, including sales reconciliation, marketplace fees, VAT and bookkeeping.
Other e-commerce and retail businesses we support
We also work with direct-to-consumer brands, WooCommerce stores, subscription box businesses, print-on-demand and dropshipping sellers, and retailers who combine an online shop with a physical store.
What is included
Bookkeeping, VAT returns, annual accounts and Corporation Tax, payroll, Xero setup and support, and ongoing business advice, all for one fixed monthly fee.
Why e-commerce and retail sellers choose NDCA
Three things make our service different for e-commerce specifically.
Fixed monthly fee
One price every month for bookkeeping, VAT and year-end, with no hourly billing surprises.
A named accountant
You deal with the same person, not a rotating support inbox.
Built for how platforms actually pay out
We reconcile marketplace settlements, fees and refunds rather than taking headline sales figures at face value.
Software: Xero and Apron
Xero is the only bookkeeping platform we run. For e-commerce, that matters.
We work on Xero, with each sales channel feeding in through the right app so your figures stay accurate. Apron handles invoice capture, so receipts and bills are pulled in automatically rather than chased by email.
Ready for accounts that actually match your sales channels?
Shopify, Amazon, Etsy, eBay and physical stock — each treated differently for VAT. Send us your platform mix — we will come back within one working day with a fixed monthly quote.
Reviews
Discover why businesses trust us for dependable accounting services and practical financial advice.
Thinking about changing accountants?
If you already have an accountant and the bookkeeping cannot keep up with your sales channels, switching is simpler than people think. We send your current accountant a professional clearance letter, collect your records, and pick up where they left off. Most e-commerce clients are fully on-boarded within two weeks.
You do not need to wait for year-end. We handle the switch, get access to your records and pick up your bookkeeping and VAT from wherever things currently stand.
E-commerce accounting FAQs
It depends on your turnover and how you sell. HMRC generally requires UK VAT registration once your taxable turnover passes £90,000 in a rolling 12-month period. If you sell through a marketplace operating under the marketplace facilitator rules, some VAT may already be collected on your behalf. Because thresholds and marketplace rules change, we review your actual sales channels before confirming your position.
We reconcile each channel, Shopify, Amazon, Etsy, eBay and others, against what actually lands in your bank, rather than relying on the headline sales figure shown in any single dashboard. That means matching fees, refunds, chargebacks and payouts so your bookkeeping reflects real income, not gross sales.
We support sellers across Amazon FBA, Shopify, Etsy and eBay, along with WooCommerce stores and hybrid retailers who sell both online and in person. Each platform settles and reports differently, so our bookkeeping is set up around how your specific channels actually pay out.
We work on Xero as our core accounting platform, with Apron handling invoice and receipt capture automatically. Sales data from each platform feeds in through the right integration, so your figures update without manual re-entry, and stay reconciled against what actually reaches your bank account.
Yes. You do not need to wait until year-end to switch. We contact your previous accountant, request the handover information and professional clearance, then pick up your bookkeeping, VAT and reporting from wherever things currently stand, so there is no gap in your records.
Yes. We offer a free initial consultation to understand your sales channels, current bookkeeping and where VAT or reconciliation might need tidying up. From there we recommend a fixed monthly fee covering your accounts, VAT and ongoing support, with no hourly billing.
Ready to get your e-commerce accounts under control?
Get marketplace fees, refunds and multi-channel sales sorted with one fixed monthly fee and a named accountant.
